Save Money. Improve your customers' access to your stores. Your phone system (or lack thereof) shouldn't cause your customers problems when trying to reach you. It should provide them the information they are looking for at the touch of a button, and should always be able to find your staff when your customers need to reach a person. If you are just using rollover lines and analog telephones, you might not know what you are missing! We have put together a package that really works, and might even cost less than you pay today for your phone lines! Call us, and make your phones work for you to make your employees more productive. And if you have multiple locations, you can do all this, and likely save hundreds or thousands per month by pooling your sites resources together. That is a capability that "Ma Bell" just can't offer. | |
Comprehensive Retail Phone Solution: You Buy the Phones, We'll Handle the System | No more complex installation or proprietary gear you cannot expand. All you invest in is a few modern VoIP handsets, and connect to us over the Internet. We manage all aspects of the system for you, and it often costs less than your current analog phone lines today! | | Connect Multiple Locations (Multi-Unit) | Your multi-site retail chain will benefit from a "Super System". Linking multiple locations together can provide cost savings to each site, give your customers greater options to contact you, and allow your locations to connect with each other using simpler extension dialing. A multi-site shared account can pool their call paths (phone lines) for greater savings, and the more sites you pool, the more you save. | | Optional Flat-Rate Per Handset | Never Worry about a busy signal again! Our system is modeled after our "Hosted PBX" platform, and provides you a flat rate for your phone solution based on the number of handsets you operate. We provide you as many call paths as you have handsets, so you will never run out of lines, and can add and remove them easily as you grow. | | Save Expenses and Get More | The cost of our entire system is competitive with most existing analog line expenses from Ma Bell. You'll spend less per month, and get a complete system tailored to your store's needs. | | | Enhanced Inbound Calling Options: Automated First-Layer Call Routing | Spend less time routing calls, and more time handling customers. Your store employees are busy enough. Having an auto-attendant that provides store hours or driving directions can limit a great deal of interruption to your busy staff. Let them focus on taking orders and handling sales and service requests, and let the system handle the repetitive tasks. It saves your employees valuable time, and services your customer more efficiently. | | Consistent Customer Experience for Multi-Unit | Give your customers the same calling experience for all your locations. All your sites can share a common attendant system and recordings, and even play a location directory to let your customer choose the location they are looking for. Every chain operates a little differently, but at least your customers can feel a consistency of brand when they call. | | 24x7 Customer Contact | Give your customers the same calling experience, day or night. Even when you are closed, give your customers the information they are looking for. Night ring options can be configured to do almost anything, and are a great place to promote specials. | | | Gain Insight through Data Call Detail Reporting | Our system tracks every call made, so you have the option of leveraging that data to learn more about your customers. We can provide access to the data you need to track your phone calls. We can even tell you how often options are dialed from the auto-attendant so you know what ring groups are seeing the most activity! It's another great capability that you can use to improve your store's performance. | | | |