Restaurant Solutions


chef-phone-rounded.jpgWe make phones work for your restaurant.  Your phone based order-fulfillment system should be efficient to limit call abandonment for incoming orders and reservations, and should connect with your employees during the most hectic of peak hours.  This is where the right system is crucial to your success.  Most restaurants don't have a phone system that can help off-load the unimportant calls, or channel calls for orders, reservations to specific destinations. 

If you are just using rollover lines and analog telephones, you might not know what you are missing! We have put together a package that really works, and might even cost less than you pay today for your phone lines!   Call us, and make your phones work for you to make your employees more productive.

Comprehensive Restaurant Phone Solution:

You Buy the Phones, We'll Handle the System


noproprietary.gif No more complex installation or proprietary gear you cannot expand.  All you invest in is a few modern VoIP handsets, and connect to us over the Internet.  We manage all aspects of the system for you, and it often costs less than your current analog phone lines today!

Connect Multiple Locations (Multi-Unit)


internallinks.jpg Your multi-site restaurant chain will benefit from a "Super System".  Linking multiple locations together can provide cost savings to each site, give your customers greater options to contact you, and allow your locations to connect with each other using simpler extension dialing.  A multi-site shared account can pool their call paths (phone lines) for greater savings, and the more sites you pool, the more you save.    

Optional Flat-Rate Per Handset


grandstream_gxp-2020-sm.jpg Never Worry about a busy signal again!  Our system is modeled after our "Hosted PBX" platform, and provides you a flat rate for your phone solution based on the number of handsets you operate.  We provide you as many call paths as you have handsets, so you will never run out of lines, and can add and remove them easily as you grow.

Save Expenses and Get More


payday-money-sm.jpg The cost of our entire system is competitive with most existing analog line expenses from Ma Bell.  You'll spend less per month, and get a complete system tailored to your restaurant's needs.  

Enhanced Inbound Calling Options:

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Automated First-Layer Call Routing


Spend less time routing calls, and more time handling customers.
  Your hosts, waiters and cooks are busy enough.  Having an auto-attendant that provides restaurant hours or driving directions can limit a great deal of interruption to your busy staff.  Let them focus on taking orders and booking appointments, and let the system handle the repetitive tasks.  It saves your employees valuable time, and services your customer more efficiently.

Consistent Customer Experience for Multi-Unit


Give your customers the same calling experience for all your locations. 
All your sites can share a common attendant system and recordings, and even play a location directory to let your customer choose the location they are looking for.  Every chain operates a little differently, but at least your customers can feel a consistency of brand when they call.

24x7 Customer Contact


Give your customers the same calling experience, day or night.  Even when you are closed, give your customers the information they are looking for.  Night ring options can be configured to do almost anything, and are a great place to promote specials.

Gain Insight through Data

Call Detail Reporting


icon-accounting.jpg Our system tracks every call made, so you have the option of leveraging that data to learn more about your customers.  We can provide access to the data you need to track your phone calls.  We can even tell you how often options are dialed from the auto-attendant so you know what ring groups are seeing the most activity!  It's another great capability that you can use to improve your restaurant's performance.